Privacy Policy

I. Introduction
Welcome to the services of Funteir(hereinafter referred to as "we" or "our company")! We attach great importance to your privacy protection and are committed to ensuring the security of your personal information through transparent policies and strict measures. This Privacy Policy (hereinafter referred to as "this Policy") is intended to explain how we collect, use, store and share your personal information, and applies to your interactions with us through Funteir, mobile applications or other service channels.

II. Personal Information We Collect
We only collect personal information necessary to provide services, including:

Account registration and management:
Name, email address, password, contact number (for account creation, identity authentication and communication).

Shipping address, billing address (for order processing and delivery).

Transactions and payments:
Payment account information (such as credit card number, PayPal account, only used to complete transactions, we do not store complete payment information).

Order details (product information, purchase history, for order management, after-sales support and personalized recommendations).

User interaction:
Customer service consultation content, comments or feedback (for improving services and responding to your needs).

Browsing history, search keywords (for analyzing user behavior, optimizing website experience and providing relevant recommendations).

Device and technical information:
IP address, browser type, device model, operating system (for website security and access statistics).

Information collected by cookies and similar technologies.

III. Purpose of use of personal information
We process your personal information based on the following lawful bases:

Perform contractual obligations:
Process orders, arrange delivery, and provide after-sales services (such as returns and refunds).

Manage accounts and transaction records (such as sending order confirmations and logistics notifications).

Legitimate interests:
Improve website functions and optimize user experience (such as analyzing browsing data and testing new features).

Prevent fraud and ensure transaction security (such as verifying account identity and monitoring abnormal operations).

Your explicit consent:
Send you marketing emails or push personalized ads (you can unsubscribe at any time through email unsubscription or account settings).

Collect sensitive information (such as special preferences for customized services, which will be obtained separately with your consent).

IV. Sharing and disclosure of personal information
We only share your information when necessary:

Service providers:
Logistics partners (for order delivery, only necessary delivery information is shared).
Payment platforms, technology service providers (such as cloud computing and data analysis companies, only share information required to perform services).

Legal requirements:
Disclose information at the request of judicial authorities and regulatory agencies (such as court orders, government investigations).

Business transfer:
If a merger, acquisition or asset transfer occurs, your information may be transferred to the relevant party, but you will be notified through announcements or emails.

V. Storage and security of personal information
Storage period:
Order information and account data will be retained for the duration of your account or for 5 years after the transaction is completed (unless otherwise required by law).

Marketing data will be deleted within 2 years after you cancel your subscription, unless required to comply with legal record requirements.

Security measures:
Use encryption technology (such as SSL) to protect data in transit and use firewalls to prevent unauthorized access.

Limit internal employees' access to sensitive information and conduct security audits regularly.

VI. Your rights
According to the General Data Protection Regulation (GDPR) and other regional laws, you have the following rights:

Access and correction:
You can log in to your account to view or update your personal information, or request a detailed copy of your data by emailing contact@lienthelp24h.com.

Deletion and restriction of processing:
If the information is no longer necessary, you withdraw your consent or find that the information is incorrect, you can apply for deletion or restriction of processing (unless otherwise required by law).

Right to data portability:
You can request to obtain the personal information you provided in a structured, common format and transfer it to another controller.

Objection to marketing communications:
You can refuse to receive marketing information at any time through the email unsubscribe link or account settings.

Right to complain:
If you believe that our processing behavior violates data protection regulations, you can complain to the supervisory authority or inform us through the contact information in this policy.

VII. Cookies and similar technologies
We use cookies and similar technologies (such as pixel tags, local storage) to achieve the following functions:

Necessary functions: such as remembering login status and ensuring transaction security (such cookies cannot be turned off).

Analysis and optimization: such as counting visits and analyzing user behavior (can be rejected through browser settings, but may affect the website experience).

Personalized recommendations: such as displaying related product ads (can be managed through ad preferences).
You can manage cookies through browser settings (such as Chrome's "Privacy Settings" and Safari's "Block All Cookies" option), but please note that this may affect the use of some functions.

VIII. Children's Privacy Protection
This website service is not intended for children under the age of 16, and we will not intentionally collect children's personal information. If we find children's information, we will immediately delete it and notify the guardian.

IX. Policy Update and Application
Update Mechanism:
This policy may be updated due to legal changes or business adjustments, and the updated content will be notified to you through website announcements or emails. After the update is released, your continued use of the service is deemed to have accepted the new terms.

Applicable Law:
This policy is subject to EU law (if you are located in other regions, we will comply with local data protection regulations).

X. Contact Information
If you have any questions or complaints about this policy, please contact us through the following methods:
Email: contact@lienthelp24h.com (Please indicate "Privacy Policy Inquiry" in the subject)

Funteir
"Your privacy is the core of our design service"